Refund policy
RETURN AND REFUND POLICY
Last updated: October 11, 2026
My Store offers a 30-day return policy. You have 30 days from the date you receive your order to request a return.
RETURN ELIGIBILITY
To qualify for a return, the item must:
• Be in the same condition in which it was received
• Be unused or unworn
• Include all original tags, accessories, manuals, and packaging
• Be accompanied by a receipt or other proof of purchase
Items returned without prior authorization may not be accepted.
STARTING A RETURN
To request a return, contact us at taurielbeth9782@outlook.com and provide:
• Your name
• Your order number
• The item you wish to return
• The reason for the return
• Photographs or videos if the item is damaged, defective, or incorrect
If your return is approved, we will provide return instructions and the applicable return address.
Do not send products back before receiving authorization.
RETURN SHIPPING
Unless the product is damaged, defective, incorrect, or otherwise required by applicable law, customers are responsible for return shipping costs.
Original shipping charges, if any, are non-refundable unless required by law.
We recommend using a tracked shipping service. We are not responsible for unauthorized returns or return packages lost in transit.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Inspect your order upon delivery. Contact us promptly if an item is damaged, defective, or different from what you ordered.
Include your order number and clear photographs or videos showing the problem. After reviewing the claim, we may offer a replacement, refund, store credit, or another appropriate solution.
NON-RETURNABLE ITEMS
The following items generally cannot be returned:
• Personalized or custom-made products
• Perishable goods
• Opened personal-care or hygiene products
• Hazardous materials, flammable liquids, or gases
• Gift cards
• Downloadable or digital products
• Clearance or final-sale products, where legally permitted
• Items damaged through misuse, improper handling, or normal wear
Contact us if you are unsure whether an item qualifies for return.
EXCHANGES
The fastest way to obtain a different product is to return the original item, if eligible, and place a new order after the return is approved.
REFUNDS
We will inspect your return and notify you whether the refund has been approved.
Approved refunds will generally be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to process and post the refund.
If more than 15 business days have passed since we approved your refund, contact us at taurielbeth9782@outlook.com.
CANCELLATIONS
Contact us as soon as possible if you need to cancel or change an order. We cannot guarantee cancellation or modification after an order has entered processing or shipping.
CONSUMER RIGHTS
Nothing in this policy limits any mandatory consumer rights available under applicable law.
CONTACT US
My Store
Email: taurielbeth9782@outlook.com
Address: 67 Faith Dr, Abbeville, SC 29620, United States